Flat Shoes

We accept returns within7 to 14 daysof receiving your order, provided the item is in itsoriginal condition, unused, and with all packaging and tags intact.

To initiate a return, please contact our customer support team and provide your order number.

Yes, certain items are consideredfinal sale— this applies to pieces that arecustom-made to orderorreproduced when out of stock.

Please make sure to review the product details carefully before placing your order.

Orders are typically processed within 2–5 business days.

Estimated delivery times are as follows:

Europe: 8–10 business days
Rest Of The World : 8–14 business days

Please note: In rare cases, delivery might take slightly longer due to factors beyond our control (such as customs delays or courier issues).

All payments are securely processed throughStripe Payments.

Stripe ensures thehighest level of security and data encryption, protecting your personal and financial information.

Your payment details are handled directly by Stripe and arenever stored or sharedby our store — ensuring a safe and seamless checkout experience.

We offerfree worldwide shippingon all orders.

Each order isprofessionally packaged, with great attention to detail to ensure your item arrives in perfect condition.

All products are carefully wrapped and packed to guarantee a premium unboxing experience.